Since NCEdCloud privileged users (LEA Administrators, LEA Data Auditors, LEA Help Desks, LEA Student Help Desks, School Help Desks, and School Student Help Desks) have access to student and employee data, it will be mandatory for all users with any of these roles to use Multi-Factor Authentication (MFA) in the NCEdCloud IAM Service in order to access student and employee data. From 2019, NCDPI implemented multi-factor authentication for privileged users statewide. Here is more information about NCEdCloud and their Privileged Roles from TheNCEdCloud.